It is now starting to impact my role of running of the business and my fellow director who also suffers the same problem and who uses BT from his home, as everything takes 5 times longer to do. Since then I can always connect (contrary to other posts of read of users being unable to connect at all) to my office PC but the connection is poor for the majority of the day, 1 bar out of 4 if you use the software yourself. I've been connecting to my office computer via Pulse Secure VPN untroubled since the start of the pandemic up until last Saturday (14/11/20). BT assistance have so far restarted my home router in a bid to help which, as you'll guess reading on, it hasn't. I thought I would turn to the BT forums to see if the bright souls that frequent here could advise me with my current problem.
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